Network Issues

April 24, 2009 4:05 PM
TotalChoice Hosting Total Choice is currently experiencing a wide spread network outage.  We have networking engineering personnel on site in investigating this issue.

At this time we do not have a estimated time for when normal network conditions will return.

We will keep this site updated as this unplanned outage moves along.

We are very sorry for this issue and are working to correct the networking issues as quickly as possible.

Thank you for your understanding during this outage.

TotalChoice Hosting

April 24, 2009 4:24 PM
All services have now been returned to normal. We had a core router crash due to a failed supervisor card, however it did not switch over smoothly. The router was brought back online, switched to the backup supervisor card, and then a replacement card was installed.

We apologize for the inconvenience and thank you for your patience.

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6 thoughts on “Network Issues

  1. How can we get alerted in the future when there are such wide spread outages. I was unable to access either the TCH web site nor my domains until now, so I did not know of the outage situatino until access was restored. Thanks.

  2. As of 4.23pm we seem to be up again, however details of this situation and handling would obviously be appreciated as soon as available.

  3. I seem to have some residual issues:
    – I cannot access cpanel
    – I cannot send/receive emails (via outlook)
    – I cannot access webmail
    – Frontpage cannot connect to remote site
    – The website is up though
    – Regular internet traffic (non-totalchoice) works fine