PHP Updates

TotalChoice Hosting currently supports three separate PHP versions across all of its shared/reseller servers. The majority of these servers are running PHP 5.2, 5.3, and 5.4 with 5.3 being the default, with a small percentage running on PHP 5.3, 5.4, and 5.5. Now that PHP 5.4 is just as widely supported as PHP 5.3 and with PHP 5.5 not far behind it, we are going to start rolling out some changes. These changes are required to improve the security and maintain the high performance our of servers and customer websites.

What does this mean for you as a web hosting customer at TotalChoice Hosting?

  • We will be removing support for PHP 5.2 as of September 15, 2014, for security reasons. The end of life for PHP 5.2 occurred nearly 4 years ago and we encourage customers using it to update their scripts to meet at least PHP 5.3 standards.
  • We intend to fully support and offer PHP 5.3 to customers through January 2015 at a minimum, at which point we will review it again, as it will only receive security updates through July 2014. That means customers will have at least 3 PHP versions at their disposal for the next 6 months, PHP 5.3.x, PHP 5.4.x and PHP 5.5.x.
  • We will be rolling out PHP 5.4 as the default PHP handler from July 15 – Sept 15, as it is quickly becoming the new standard expected by web applications and customers alike.
  • When the default PHP handler is changed from 5.3 to 5.4, all customers that don’t currently have a special htaccess entry, will be on PHP 5.4. We understand that this can cause issues for some customers, so we will be rolling out a new feature to your cPanel account to assist you. If you decide you don’t want PHP 5.4, you can easily change to the other PHP versions with our new PHP Select option.
  • As support for FrontPage was dropped by Microsoft in 2006 and is no longer supported by cPanel, we will finally be discontinuing FrontPage Support on our shared servers. We have maintained this limited service as a custom module for a while now, but it is not compatible with the newer versions of Apache (http server). We recommend customers still using FrontPage to publish content with a different method, such as FTP or WebDAV.

We understand that any change can bring unintended consequences and may present an inconvenience to our family of clients, however keeping servers and software up to date with current software versions is something that must be done.  As always, we thank you for choosing TotalChoice and we will be posting updates as we proceed with the roll out.


 

UPDATE: Roll out schedule

Resellers:
A-F :: July 20
G-O :: July 21
P-Z :: July 22
Shared:
A-C :: July 23
D-G :: July 24
H-K :: July 25
L-P :: July 26
Q-T :: July 27
U-Z :: July 28

We will be starting with our reseller servers then moving on to shared. Should any issues arise during a server update, we will update the appropriate server issues forum. If you are unsure what server you are hosted on, you can locate the name using the following method:

  • Login to your cPanel.
  • Under the Stats section on the left, click on expand stats
  • Scroll down till your see the Server Name field (for Paper Lantern theme, click on Server Information)
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What makes a good Web Hosting Company?

This is one question I get asked quite often.  As everyone knows, web hosts are a dime a dozen and it appears everyone and their brother opens up a web hosting company.  In the hosting trade we refer to these fly by night companies as “Summer Hosts”.  Do not be fooled by these hosts.  They may have a flashy cool website but it is the service that separates us from them.

Here are a few good things to look out for when choosing a web hosting company ::

1. Real time Status Pages hosted in a completely separate network and data center. The status pages at TCH are just that.  I am talking status pages that show server loads and bandwidth utilization.  The real time TCH Status Pages can be found here.

2. Up time reports for both network and each individual server.  This is something most hosts simply will not publish.  Is this because they are scared or embarrassed to present the numbers.  Not at TCH.  We publish up-times for each server and our network.  No hiding behind false promises.  The TCH Up-Time pages can be found here.

3. Public Forums.  A host with nothing to hide allows users to publish unedited comments and reviews on a forum.  TCH was one of the first hosting companies to offer a Forum for clients and guests to freely post and review our services.  Our Forums can be found here.

4. Staff Directory.  A host that outsources their support to some call center in another country will never discuss their staffing or allow clients to view photos and bios of the staff.  At TCH we pride ourselves in no outsourcing.  Every staff member works directly for TCH and we outsource nothing!  Our staffing profile page can be found here.

5. Twenty four hour support.  Yes, can you really comprehend a web hosting firm that does not staff their support team on a 24/7/365 basis.  It is common place for this to happen.  If you think about it, one of the most expensive parts of running a web hosting company is payroll to the staff.  At TCH we are fully staffed all the time , no matter when.  True 24/7/365 support is available and online.  You can test this statement here.

6.  Network and Longevity.  Does your host own all of their own equipment?  Most hosts simply rent their servers from other providers.  Not at TCH.  We own everything from the Fiber to the Switch and right down to the server.  The best part is TCH is a debt free company and we have been in the business since 1999.  We are here for the long run and you can trust TCH.

These are just a few things that separate the good hosting companies from the “Summer Hosts.”

Happy Hosting and good luck in your search for a new web host.

 

 

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