Many of you recently awoke to the sudden issue of not being able to send mail. The issue you were experiencing with your email was due to the “POP before SMTP” feature being automatically disabled by a cPanel update. This feature allows you to continue to send mail for a time period after successfully receiving/checking your email. POP before SMTP …

The payment portal Authorize.net, which is used by TotalChoice Hosting and many of our clients, has been offline for hours, meaning that its merchants have been unable to process credit card payments through their web sites. Your account will not be affected due to this incident and we will be extending our payment grace period to insure your sites stay …

At 3:34 PM EST, we begin to see intermittent packet loss to some of our network due to an inbound Denial of Service attack. We then experienced a core router crash while working to mitigate the attack. This resulted in a wide spread network outage until 3:46 PM EST, when we were able to switch over to our redundant core …

April 24, 2009 4:05 PM TotalChoice Hosting Total Choice is currently experiencing a wide spread network outage.  We have networking engineering personnel on site in investigating this issue. At this time we do not have a estimated time for when normal network conditions will return. We will keep this site updated as this unplanned outage moves along. We are very …

We have recently learned of an issue with changing the password to access your billing account.   So far we have been able to determine that while the system can generate passwords beginning with a capital letter or number-it will not allow that when manually setting a password, including on the admin side.  We appreciate your patience while we work on …