TotalChoice Hosting has a fully automated billing system. This system allows our clients full access to their billing information. Our clients depend on the ease and accessibility of this billing system. We get a number of questions in our Billing department about billing issues and access. Listed below are some of the more Frequently Asked Questions that I would like …

In an effort to improve our support services, we have brought back the Manager Notification feature to our help desk. This means if you have a problem that has not been resolved to your satisfaction, then you can escalate it to a manager. This feature is available for every ticket submitted to our help desk and becomes active once a …

I had no idea that we had a local Nascar team. Maybe TCH should sponsor a Nascar team! While shopping at my local Petco store, I saw this car in the parking lot. A total new use of Duct Tape!

We at TotalChoice have always made it a point to reduce the response time for issues brought to our attention. But there are a few things that you as a client can do to get your issues rectified in a zap. Here are some quick tricks and tips. Support. Among the various means to get in touch with us — …

Every one has heard it or read it somewhere. Maybe your friend at work told you about his new hosting plan that gives him unlimited transfer or disk space. My own mother told me the other day that her new email account on her ISP gave her unlimited email space. Well, as you can imagine I was taken back by …