Why Can’t I Change My Billing Password?


We have recently learned of an issue with changing the password to access your billing account.   So far we have been able to determine that while the system can generate passwords beginning with a capital letter or number-it will not allow that when manually setting a password, including on the admin side.  We appreciate your patience while we work on this issue and hope to have  it corrected soon.

If you have been unable to change your password, please try the change again using 6-8 characters with the first character being a lower case letter.

Thank you,
Dick DeVance
General Manager
TotalChoice Hosting, L.L.C.