Hello TCH Family!
This past month was a busy one for everyone at TCH, most notably our techs and CEO. Part of our continued goal is to provide you with the fastest, most reliable service possible, while staying current with the latest technology. Over the course of the past month, Bill, TCH’s CEO, spent countless days and nights at the Data Center replacing Distribution Switches, upgrading routers, building new servers and more.
Below is a summary of what’s been going on lately here at TCH!
We are happy to announce that we have hired a new, full time support tech! After many interviews and much consideration, we welcome Deepak to the team! He comes to the team with experience and knowledge and is excited to work with you, our clients. See full thread here.
Network Upgrades / Maintenance
We first sent out an e-mail to certain clients regarding mass hardware upgrades that were coming soon. Aside from adding another layer of redundancy to our network, we also have been swapping out Distribution Switches with new Cisco Switches and installed an additional fiber drop from our upstream provider. We also migrated four shared servers to new servers with new hardware.
During upgrades we try to maintain as much communication between the TCH team and our clients. Over the past several weeks you may have seen various blog posts like The upgrades are coming, Network Maintenance!, Round One Complete and Round 2 is done! Shortly after we performed more maintenance and posted Scheduled maintenance Starting Now and Scheduled Maintenance Complete.
In an effort to continue to push as much information and news to everyone we have developed a free Android app dedicated to our blog. Get notified and read our latest blog posts right from your Android device! You may download the app in the Google Play store or scan the QR code below from your Android device.
We are very pleased to announce that the re-birth of TCH’s Family contest was a complete success! Congratulations to Irene from NJ for winning herself a brand new Google Nexus 7 tablet! Our Facebook Page received and overwhelming amount of likes and we are excited to keep giving things away on it! Irene will be posting a picture of her new tablet on the page soon, so make sure to check it daily.
This month we want to switch up the contest a bit. Simply ‘Follow’ our blog via the ‘Follow’ tab on the bottom right hand side of this page. All you have to do is follow our blog by entering your e-mail address and you will be entered into this month’s family contest! The winner of this months contest will receive a brand new Kindle Fire HD Tablet and a TCH T-Shirt! A winner will be picked at the end of April. You can see complete details here.
On March 7, 2013 at approximately 3:20PM our network monitoring system detected a large amount of inbound traffic to several segments of our public facing network. This prompted our alerting system and we started to investigate. The attack was large but nothing our tech team couldn’t handle! You can see all details here.
TotalChoice Hosting has been granted by ARIN (American Registry for Internet Numbers) additional IPv4 Allocation. In other words we will be adding a pool of IP addresses which will be available to our clients! You can see our complete blog post about it here.
We would like to remind you how important it is to change your passwords regularly and to always keep all of your scripts / software up to date on your web site. Read the entire article here.
Has It Been A Decade Already?
On behalf of the entire TotalChoice Hosting team, I would like to extend a very big congratulations to our General Manager, Dick DeVance and our Technical Support Manager, Balakrishnan, for providing 10 years of exemplary service right here at TotalChoice Hosting. Dick and Bala have become staples here at TCH and have gone above and beyond over the past decade. Thank you Dick and Bala for all of the great service. I look forward to posting a 15 and 20 year anniversary post as well 🙂
We posted a couple of how to’s that may interest you. Check out our recent article on how to add your TCH hosted e-mail to an Android device and also our article on popular Mac OSX FTP clients.
It’s been a great month here at TCH and we are excited about things to come. Thanks again for choosing TotalChoice Hosting!