Honest Hosting: No Overselling

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In the world of web hosting, overselling is a dirty little secret. Most companies do it — we don’t.  Never have and never will.
That one decision makes all the difference in performance, reliability, and customer satisfaction.

What Is Overselling?
Overselling is when a provider promises more resources than a server can actually deliver — hoping customers won’t all use what they’re paying for. It’s common in shared hosting, where hundreds of websites compete for CPU, memory, and disk I/O on a single machine.

The result? Slower site speeds, unstable performance, unexpected downtime, and overloaded support teams.

What We Do Instead…
At TotalChoice Hosting, we never oversell. We believe in honest capacity planning and responsible resource allocation, which keeps our servers fast and our clients happy.

  • We limit the number of accounts per server based on real-world performance data, not profit-maximizing spreadsheets. When load trends shift, we scale proactively, not reactively.
  • Bandwidth usage is continuously monitored, with safeguards in place to prevent abusive spikes that can degrade others’ performance. If there’s an issue, we know before you do and we fix it fast.
  • We also track all essential services in real time, including web, mail, database, and DNS. Each server is monitored 24/7, so if something goes wrong, our team is alerted instantly — and since we own the hardware, there’s no third-party delay.

Our Hardware. Our People. Our Responsibility.
Most hosting companies lease their servers and infrastructure and rely on third-party technicians when hardware fails. That often means delays, finger-pointing, and wasted time, while their customers wait for someone else to update a support ticket.

That’s not how we operate.

At TotalChoice Hosting, we:

  • Own and operate all of our servers and network equipment
  • Staff our data center with experienced technicians
  • Handle every hardware issue in-house — no outsourcing, no delays

If something needs attention at 3AM, we’re already on-site fixing it. That level of control means faster resolutions, higher uptime, and real accountability — exactly what you should expect from a provider that takes hosting seriously.

Uptime You Can Trust — Publicly Tracked at 99.99%+

We don’t just claim reliability — we prove it. Our live status page at status.totalchoicehosting.com shows exactly how we’re performing, 24/7, with data from third-party monitoring tools that track every major service across our network.

In fact, we were one of the first hosting providers to publicly publish third-party uptime data. While many others have since taken their uptime dashboards offline, we’ve kept ours live and transparent because we have nothing to hide.

What you’ll find:

  • Real-time server and service status
  • Historical uptime performance
  • Transparent incident logs
  • Emergency outage notices
  • Planned maintenance schedules

Most of our core infrastructure consistently operates well above 99.99% uptime, month after month — and you don’t have to take our word for it.

Why This Matters for You

Hosting is the foundation of your online presence. If it’s unreliable, everything else suffers.

With TotalChoice Hosting, you can expect:

  • Fast and stable websites, even during traffic spikes
  • Proactive support, not canned responses
  • Peace of mind, knowing your host actually monitors what they sell

Final Thoughts.

Overselling may help some providers squeeze more money out of their hardware — but it always comes at the customer’s expense. That’s never been how we do business.

We’re a family-owned company built from the ground up. We’ve been doing this since 1999. We take pride in offering hosting built on trust, not shortcuts.

See Our Hosting Plans

If you’re ready for hosting built right, we’d love to welcome you to our family of clients.

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