TCH Family,

Please take note of the below maintenance notification:

Location: 319 Executive Drive (TYM1)

Start Date:  2020-02-23 17:00 Eastern Time
End Date:   2020-02-23 21:00 Eastern Time

Work Window: 4.00 Hours

Status: Scheduled

Risk: Impacting; expect downtime to occur during the planned window.    
Maintenance Type: Network Infrastructure Upgrades
Reason for Work: IPv6 Implementation / Increasing Fault Tolerance

Description of upgrades: Adding new IPv6 Allocation. Also, increasing fault tolerance at our border with upstream peering points.

Description of Preventative maintenance: We will be adding a new allocation of IPv6 Internet Address Allocations to our network. In addition we will be increasing fault tolerance across our border routers.

Thank you for your understanding during this Planned Maintenance Window.

You may direct any questions or concerns to our support team

Just a quick follow up on this. We were able to negotiate with cPanel and have received a 3 month extension on our current pricing. This will allow our customers to make any changes to their web hosting footprint before the price hikes.

If your account is subject to the cPanel increases then you will be notified by email 30 days prior to the billing adjustment.

I will post more as we approach the change.

Happy Hosting!

Greetings TCH family:

As some of you have heard, cPanel announced a dramatic pricing structure change that has caused waves around the hosting industry. While they gloated about never having increased their pricing, cPanel has implemented both a significant price increase as well as an additional price/tax on user accounts.

Their announcement and follow-up update can be found here.

Their forum post can be found here as well.

To be clear, TotalChoice has never made a profit on the sale of a license. It is a little known secret that some providers, such as ourselves, subsidize the cost of the license with the price of the server; effectively selling cPanel licenses at a loss. Unfortunately, this means we cannot absorb the cost of this price change and must pass it on to the end user. That said, we’re still absorbing a small portion of the increase while still keeping the previous subsidy in place.

We will be announcing new cPanel product pricing towards the middle of next week, please stay tuned. For some end users the price increase will be relativity small, however for users with oversold dedicated servers, VPS servers and or reseller accounts the increase may be dramatic. Please know that this is happening across the hosting industry, and is not specific to TotalChoice.

Price increases will be levied on invoices with due dates on or after October 1st.

As you can imagine, there has been a huge backlash in the forums and social media against this drastic change. For example, their Facebook rating went from 4.6 to 2.1 within a week!  I personally find it appalling what they are doing!

Some users may consider migrating to alternative control panels. cPanel is not the only player in the Web Hosting control panel market. We do not plan on moving away from cPanel for any of our shared platforms, however if you are using a dedicated server or VPS, there may be less expensive control panels on the market.  So if your control panel invoice is something you can not absorb, we would be more than happy to help you transition to a new panel. 

Thank you for your continued business!

Dear TCH Family,

If you have a shared hosting account with us please be aware of the following announcement.  This offer only applies to TCH clients and is not available as a stand alone product.

TotalChoice now offers enterprise class Spam & Virus Protection for your email accounts. Our Spam & Virus Protection is built on TotalChoice’s Infrastructure and has the reliability and up time that you’ve come to know from TotalChoice.

For the low price of $1.95 per month you can protect a single domain and all its email accounts from spyware, junk mail, spam mail, phishing attacks, viruses and much more. This service covers one domain and unlimited email accounts and of course unlimited email.

If you would like to add this feature to your hosting account simply login to our client central area located at https://billing.totalchoicehosting.com/ and look for the add new services button on the left page and from there click add on services.

Who would have believed it could be this inexpensive and easy to clean your inbox and keep those nasty viruses out of way.

Thank you for your business and happy hosting.

Web Site running slow?  Maybe your unlimited hosting is not really unlimited!

Choosing the right hosting company to host your business or personal web site can be a daunting task.  So many Hosting companies in the market place are misrepresenting their services by offering unlimited hosting.

Truth of the matter is Unlimited Hosting does not exist.  It is a sales gimmick to lure customers in by offering them everything for little or nothing. In reality,  everything has a limit.  These unscrupulous hosts bet on the fact that the vast majority of the clients that they trick into signing up with them will in fact never use very many resources.  The clients that use a lot of resources are kicked to the curb and terminated without notice. This is done by citing the Terms of Service (TOS) which spells out in very fine terms what can be used.  This is a highlight from a TOS from such a company:

10.2. Enforced resource limits for shared and reseller packages:
10% CPU Usage
5% Memory Usage (or 512 MB)
50 Running Processes
15 Minute Max Execution Time
100,000 Total Inodes
500 outgoing email messages per 60 minute period (all excess messages will be discarded and not delivered)

This is horrible considering the fact that when these poor clients signed up for service they were told everything was unlimited.  At TotalChoice we do not place limits on our clients, because we do NOT oversell our servers.  Unlimited hosts can stay in business because they depend on people not using the resources that they purchase.  At TCH we want our clients to use the resources they bought and we leave it on the table for them to use at any time they need.  This is why our hosting packages are very defined and the client knows what they are buying, it is their money after all.

Choose wisely my friends.

Happy Hosting

Bill Kish