Planned Power Maintenance

TCH NoticeData Center, Status Notice

Please be advised of the following upcoming planned power maintenance notification:

Date: 5.28.2025
Time: 12:01 AM – 4:00 AM EST
Service: Power Distribution Unit (PDU) #10
Service Impacting: Yes
Scope of Work: Hardware Replacement
Resolved: Yes
Notice Source: https://status.totalchoicehosting.com

TotalChoice Technicians will perform service-impacting power maintenance and replace an End-of-life Power Distribution Unit in our Southfield, MI, Data Center.

Servers located in the affected rack will undergo a controlled shutdown before the PDU replacement.

We anticipate completing the work in less than 30 minutes; however, we are reserving the entire maintenance window.

Thank you for your understanding as we maintain our infrastructure.

Emergency Power Maintenance – Southfield Datacenter

TCH-BillData Center, Status Notice

Please be advised of the following upcoming planned power maintenance notification:

Date: 08.22.2024 & 08.23.2024
Time: 22:00EST – 02:00EST
Service: Power Distribution Maintenance
Service Impacting: Yes
Scope of Work: Hardware Replacement
Resolved: YES
Notice Source: https://status.totalchoicehosting.com

TotalChoice Technicians will perform service-impacting power maintenance on PDU Units in our Southfield, MI, Data Center.

The technicians will be replacing Power Distribution Units (PDU) located in Racks G0904 and G0908.
Each server located in the above racks will be safely powered down and re-powered on after the PDU has been replaced.
We do not expect downtime to last more than 10 minutes per server, however we are reserving the entire maintenance window.

Thank you for your understanding as we maintain our infrastructure.

Planned Power Maintenance – Southfield Datacenter

TCH NoticeData Center, Status Notice

Please be advised of the following upcoming planned power maintenance notification:

Date: 06.12.2024 & 06.13.2024
Time: Rescheduled
Service: UPS Maintenance
Service Impacting: None Expected
Scope of Work: Maintenance
Resolved: Yes
Notice Source: https://status.totalchoicehosting.com

TotalChoice Technicians will perform non service-impacting power maintenance on UPS Units in our Southfield, MI, Data Center.

The UPS units will remain active during this maintenance and will function as expected in the event of utility power loss.

Thank you for your understanding as we maintain our infrastructure.

Outage – Fawn Server

TCH-BillData Center

Reason for Outage (RFO) – FAWN SHARED SERVER Incident Summary: On 06.03.2024, the Fawn server experienced an extended downtime during a planned migration to a new operating system. This document outlines the cause, impact, and corrective actions taken in response to this incident. Incident Details: Date of Incident: 06.03.2024 Duration of Outage: 07:00AM – 1230PM EST Affected Services: All hosted …