How To: Add Your Website’s E-Mail To Your Apple Device

Many of our clients use an iOS device as their primary mobile phone or Tablet. So to make it easier for you, our valued clients, we have created a guide on how to add your website’s unique e-mailbox to your iPhone, iPad or iTouch’s mail application!

Here you go!

Steps:
1. First, press the Settings application, it should be a grey/silver color that has gears as an image/icon.

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2. Once you have the application open, scroll down until you see “Mail, Contacts, Calendars.”

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3. Press the “Mail, Contacts, Calendars” tab to bring you to the next screen.

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4. Now, press “Add Account.” When you are prompted to pick the type of account, choose the “Other” tab on the bottom of the list.

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5. Press “Add Mail Account”, (it should be the first option on the screen).

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6. Now enter your name, your email account you’d like to receive mail from, your password, and a description such as “My Website Mail” to properly identify the account.

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7.Enter your name, e-mail address, and description. Under “Incoming Mail Server”, next to “Host Name” enter: “mail.yourdomain.com“, substituting yourdomain.com with your actual domain name. If your domain name is thehostguru.com, enter mail.thehostguru.com. Next to “User Name” enter your e-mail address, and next to “Password” enter your password.

iOS Email Setup

8. Under the “Outgoing Mail Server” section, please enter the same info as you did in the previous step under “Incoming Mail Server.”

9. When you have entered all information, click the “Next” button on the top right. A message will pop up that reads “Cannot Verify Server Identity.” Simply push Continue, (you may have to push it again in a few seconds).

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And there you go! You should now be able to view your mailbox from the stock iOS Mail Application!

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Google Apps: Changing Mail Exchange(MX) records

Over the past few months we have received an ever increasing number of support requests for changes to MX records. The majority of these requests are from customers that are wanting to get their mail via Google Apps. You can always open a ticket requesting these changes, however, here are the instructions for those of you who like to get your hands dirty. (don’t worry, if you break it we can fix it)

 To modify your MX records with TotalChoice:

  1. Log in to your cPanel account.
  2. Under Mail options Select the MX Entry icon. A list of your current MX records will appear.
      If using the X2 theme click Mail then Click Modify Mail Exchanger (MX Entry).
  3. Click Change an MX Entry.
  4. In the Change MX for… field, enter ASPMX.L.GOOGLE.COM
     If you wish to add additional MX entries for your domain you will need to set them with a lower priority than the primary MX entry. For example, to add the entry ALT1.ASPMX.L.GOOGLE.COM just set the priority field to 1.  Please be aware that 0 is the highest priority and 10 is the lowest.
  5. Click Change

It’s that simple and you should start receiving your mail via Google Apps in a few minutes.

Please note that the above instructions are specific to Google Apps but the basic steps are the same for any MX record modifications. You will  still need to open a support request if you wish to use any of the Google Apps features that require CNAME changes.

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