UPDATE: Maintenance complete! All systems are back online! Thank you for patience and support.
Hey TCH-Family! Scheduled Maintenance has begun! Please click here for full maintenance details. We will update on completion. Thank you for your patience.
This is a reminder of the upcoming scheduled network maintenance to increase bandwidth across all TCH servers! For full maintenance details please click here.
Hey TCH-Family!
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Stay tuned for more blog posts right here at the TCH-BLOG and new social media posts at the accounts above. Also check out our forums where you can search our knowledge base, receive updates on the latest at TCH, and get to know the TCH-Family!
Hello TCH Family,
Please take note of the below maintenance notification for Network Upgrades:
Location: Troy, Michigan Data Center
Start Date: 2020-02-08 22:00 Eastern Time
End Date: 2020-02-09 02:00 Eastern Time
Work Window: 4.00 Hours
Status: Scheduled
Risk: Impacting; expect downtime to occur during the planned window.
Maintenance Type: Network Infrastructure Upgrades
Reason for Work: Increase bandwidth capacity & preventative maintenance
Description of upgrades: Data Center and Network staff will be adding additional bandwidth capacity to our core network. This will increase available bandwidth by 500%. Includes replacing core routers with more robust and new model units. Also, upgrading peer connecting equipment to facilitate handling new bandwidth.
Description of Preventative maintenance : Includes replacing all Power Distribution Panels that feed the core networking gear. Also replacing end of life switching gear on selected racks.
Thank You for your understanding during this Planned Maintenance Window.
You may direct any questions or concerns to our support team
Just a quick follow up on this. We were able to negotiate with cPanel and have received a 3 month extension on our current pricing. This will allow our customers to make any changes to their web hosting footprint before the price hikes.
If your account is subject to the cPanel increases then you will be notified by email 30 days prior to the billing adjustment.
I will post more as we approach the change.
Happy Hosting!
