Pony Power!

TCH-BillGeneral

Hello TCH Family,

One of the great benefits of hosting with TotalChoice Hosting, is being a true part of our family.  I can not express how many times a confused client has approached me inquiring about an account upgrade.  Just recently I have been helping a client with a large amount of shared hosting sites make some choices on how to upgrade.

Mike Ford, owner of newyorkmustangs.com , has been a happy TCH client for over 5 years.  During this time Mike has grown from one shared hosting account to over ten shared accounts.  Each time adding a new account with a smile. Mike was ready to order his 11th account, however this time, he approached TCH asking about his options.

TotalChoice offers many upgrade options.  I explained to Mike that moving into a reseller account would be the next logical step.  This would allow Mike to host unlimited domains within the allotted disk and bandwidth space.  I explained that a reseller account was still on a shared server. However, Mike really wanted to have full control.  He wanted to add as many domains to his account as humanly possible.  I explained to Mike, that a fully managed dedicated server was the way to go.

After a few days of back and forth questions, Mike looked around and shopped the competitors.  In the end, Mike choose to host his new dedicated server at TotalChoice Hosting.

Thank you Mike! I know you will be pleased with your new server!

Check out Mike Ford’s website at

http://www.newyorkmustangs.com

Happy Hosting!

Baked With Love…

TCH-TerriGeneral

We all have something that helps us to relax and unwind. An outlet where you can get lost in the joy of what you are doing. A hobby provides small moments in one’s life that allows you to be you. A hobby reveals the passion in a person. For me, this is baking.

My fixation with baking began in third grade. I came home from school to find the Fairy tale world of Hansel and Gretel in the form of a cake. This was my birthday cake. It had a graham cracker house held together with icing and candy cane posts. The roof was covered with candy and a gumdrop chimney. There were licorice lined windows and a brown sugar path leading to the house. This was the greatest thing my nine year old eyes had ever seen. I knew then that one day I would make my own sweet creations.

I learned all I could from my mother and family members that were willing to put up with me. I continued to bake as I grew older. I helped my mother make cakes, pies, cookies and candies. But my passion lies in cakes. There is no limit to what you can do with a simple cake recipe and a few extra ingredients. I think of a cake as my canvas and icing my paint. I am no “Ace of Cakes”, but I enjoy the building and creativity of making a cake. I have made cakes for baby showers, weddings, anniversaries, retirement, birthdays and other occasions. It is an unexplainable feeling to know that you have contributed to someone’s special day.

I recently made a cake for my Daughter’s softball opening day. I made a baseball diamond in the center of the cake. I then placed four Marzipan cover Styrofoam balls on each corner. These were made to resemble softballs. Each girls name was written on the cake. The cakes were auctioned off to help the league with regular maintenance of the field. I was so excited when my cake went for $175.00. The team was overly excited when the gentleman who purchased the cake returned it to them. We were all able to enjoy the cake.

My son’s birthday was this last weekend and of course, I had to pull out the cake pan.  He loves John Deere tractors. I was able to find a small John Deere toy tractor to build a cake around. I air brushed the grass on the cake and placed a fence and trees on this area. The rest of the cake was covered with brown sugar and combed to resemble plowed field. The tractor was placed in the field.

Firefox FoxTab…

TCH-JolitaGeneral

Hello Happy TCH Family,

I recently discovered a Firefox Add-on called FoxTab, and I love it! Therefore, I decided to share this with you. As some of you might not know about it yet. The latest version just recently updated on February 8, 2009, but it first surfaced back in September. With the raving customer reviews and over 700,000 total downloads, FoxTab is really catching on with the Firefox installed user base.

Because I use FireFox as my default browser, I find this add-on to be the coolest one yet, and much helpful while working with multiple open tabs. It is a breeze to install and get started with. Once you hit install and restart the browser a FoxTab icon appears in the browser toolbar, between the home button and the URL line. A user can select and deselect open tabs, by using a mouse or a keyboard arrows keys.

There is also an alternative to Alt-Tab shortcut, for a quick tab switch between all open tabs. This is where a user has an advantage of selecting a desirable tab at first try, due to a full display of all open tabs.

There is also an option to Filter your open tabs, by clicking on a “folder” icon on the bottom left and then selecting a group of tabs from a common domain.

For example, if I have 10 tabs open and 3 of them are TCH site, TCH blog and TCH forums, buy selecting the TCH group, FoxTab will isolate those 3 out of all 10.

The FoxTab display size is also adjustable to a users preference, and it has 5 different layout options to choose from. If it is something that user does not wish to have it is easily to uninstall.

I think all these futures make the FoxTab a great Add-on for any FireFox user, allowing them to browse with a breeze. Try it out.

FoxTab!

https://addons.mozilla.org/en-US/firefox/addon/8879

Happy Surfing!

March of the Penguins!

TCH-BillGeneral

The TotalChoice Hosting wall of Penguins!

Collection has been ongoing for about 2 years now.

If you would like to add to our collection, please feel free to mail us your penguin.

Wall of Penguins!

TCH Billing Tips!

TCH-TerriGeneral

TotalChoice Hosting has a fully automated billing system. This system allows our clients full access to their billing information. Our clients depend on the ease and accessibility of this billing system. We get a number of questions in our Billing department about billing issues and access. Listed below are some of the more Frequently Asked Questions that I would like to answer. 

How do I update my billing information?
You can reach the billing system through:

http://www.totalchoicehosting.com/modern/


You will need the email address on file in your account and a password. If you do not have this information, you can use the forgot password link. If your email address can not be found then please contact us via our Help desk. The most common reasons for this error are an incorrect email address or you have an older billing account in a different system.

How do I update my Credit Card?
Once you have logged in to your account, go to the top of the page to My Finances and click on Update CC. The system will ask for a password. This is the same password that you used to login to your billing account.

How do I pay my Invoice?
Once you have logged in to your account, go to the top of the page to My Finances and click on Invoices. The current invoice is at the bottom. Click on the Invoice number. At the top is a link to Pay Online. This will pop up a new window to enter your credit card information.

How do I add another hosting package to my existing billing account?
If you wish to order additional products you may use your billing username and password during the ordering process. You will want to select, add this order to my account, during the order process. This will allow you to manage your purchases under one account.

How do I change my billing method?
If you need to switch from Credit card to Paypal or vice versa, please open a Help desk ticket. We will assist with this change.

How can I have my billing in the new system?
This can be achieved through a Help desk ticket. We encourage the move to our newer system and will provide a link to setup a new billing account.

How do I upgrade/down grade my account?
All upgrades and down grades can be done through a Help desk ticket. You do not have to wait until your next billing to do so. This can be done at any time.

I paid through Paypal, why am I still receiving notices that I need to pay?
If you paid using a PayPal eCheck, our system will continue to email you daily until that check clears. Once the eCheck clears, your payment will be marked as paid. We are sorry for this confusion and we ask for you to ignore this email until the payment you made clears

I lost my login for Cpanel. How do I get this?
Please open a Help desk ticket for this issue.

As a security check we ask that you provide us with:

1 – Your full address (Inc. zip code)
2 – your phone number
3 – the last four digits of the credit card being used to pay for the hosting account

The above act as proof of ID, so that we can then reset your password. 

Did you know you can also access the Support Desk through your billing account. Once you have logged in to your account, go to the top of the page to Get Support and click on Contact Support. You can then submit a ticket directly from your account.

Not only will these tips save you time, they make it easier to understand the system. If there are questions that were not addressed here, you can always submit a ticket. We will be more than happy to address your issue.