- In The USA, Here To Stay.
Here at TotalChoice Hosting we are proud to be an American company. Since day one TCH’s data center has stayed in America. Our state of the art data center is located in Troy, Michigan. Better yet, 100% of our services are hosted in Michigan and have been for almost 20 years of excellent service. While others are interested in cutting cost, here at TCH we’re interested in the best possible services by staying in America.
- Budget Pricing, Great Customer Service.
We offer competitive pricing for best in class services. Most importantly, our Customer Service does not suffer because of our competitive pricing. While unfortunate, its very common to see poor customer service with low pricing with other Web Hosting companies. At TCH, we feel that is what sets us apart from the other guys, we value all of our customers no matter how big or small. If you come to us looking for support we’re going to do as much as we can to get you a lasting resolution as fast as possible.
Best of all, there will not be a moment you cannot reach us here at TotalChoice. Whether it be via support ticket, phone call, text message, instant message, or email our staff is available 24/7. We are here for our customer’s day or night!
- 99.99% Up Time.
At TCH we’re proud to have amazing up time numbers. Take a look here (hyperlink: TCH Uptime ), we are currently showing an average of over 99.99% uptime across the board. Unlike many other Web Hosts, we take preventative measures and constantly monitor our services to ensure uptime for our customers. Every day at TCH it is our goal to fall asleep with better uptime than we woke up with.
In the rare event of downtime, we make sure to notify our customers and provide updates as often as possible. We will never keep our clients in the dark.
- Experience and Longevity.
TotalChoice Hosting has been in the industry for almost 20 years. Our team has the experience and the know how that many other companies do not. We do not take risks with our clients because over the years we have developed the best methods to maintain awesome uptime and great speeds. Simply put, we know what works best through years of trial and error, something that inexperienced companies cannot offer.
Most importantly, we are here for the long haul. TotalChoice Hosting is a debt free company that owns and operates its own equipment. We never outsource and we never rent equipment from others. Anyone who you speak to for support is our employee and because of that, you will receive individualized customer service every single time. While many other companies rent servers, outsource support, and cut costs where ever possible. At TotalChoice we care about the longevity of our company and maintaining the best possible service we can provide to our customers. To us, you are a valued customer, not a number.
If you have any questions please feel free to contact us here TCH Support.
Thanks for reading and happy hosting!